REFUND POLICY

1. Refund Requests

All refund requests must be made via www.ecov.co/refunds.

2. Cancellation Policy

2.1. Cancellations made more than 7 days before the day of attendance will receive a 95% refund or 100% credit upon request.

2.2. Cancellations made less than 7 days before the day of attendance will receive a 50% refund or 100% credit upon request.

2.3. Non-attendance without notification will not receive a refund.

3. Partial Attendance

No refunds will be given for partial attendance of any booking.

4. Credits

Provided Ecoventure is notified of non-attendance by 10 am on the day, a 100% credit note against a future week can be requested.

5. Timeframe for Requests

Refund requests must be made within 7 days of the last booked date.